Last updated on January 8, 2026

PRIVACY & COOKIES POLICY

1. Introduction

The purpose of this privacy policy is to inform users of the asteromed.com website about the methods of collection, use, and protection of their personal data, in accordance with applicable regulations, including the General Data Protection Regulation (GDPR).

2. Data Controller

The person responsible for the processing of personal data is:

ASTEROMED SLU Address: Avinguda de Sant Antoni 27, Edifici Burgès – AD400 La Massana (Principality of Andorra)

Email: contact@asteromed.com

3. Personal Data Collected

ASTEROMED SLU may collect the following data:

• First and last name

• Company name

• Professional email address

• Phone number

• Information voluntarily provided during contact (email, WhatsApp, or contact form if applicable)

No banking or payment data is collected via the website.

4. Purposes of Data Collection

Personal data collected is used solely for the following purposes:

• Responding to contact or information requests

• Preparing quotes and managing commercial relationships

• Communicating with professional clients

• Following up on orders placed off-site

Under no circumstances is the data used for unsolicited commercial purposes or resold to third parties.

5. Data Recipients

Personal data is intended exclusively for ASTEROMED SLU and, where applicable, its technical partners strictly necessary for the operation of the site (hosting, communication tools).

The data is not transferred to third parties for commercial purposes.

6. Retention Period

Personal data is kept only for the duration necessary for the purposes for which it was collected, and in accordance with current legal and regulatory obligations.

7. User Rights

In accordance with applicable regulations, users have the following rights:

• Right of access

• Right to rectification

• Right to erasure

• Right to restriction of processing

• Right to object

Any request regarding the exercise of these rights may be sent by email to: contact@asteromed.com

8. Data Security

ASTEROMED SLU implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access.

9. Cookies

9.1 Definition

A cookie is a text file that may be stored on the user's terminal when visiting the site.

9.2 Types of Cookies Used

The asteromed.com website uses only:

• Technical and functional cookies necessary for the proper functioning of the site.

• Audience measurement cookies (if applicable), used to analyze site traffic anonymously.

No advertising or targeting cookies are used without the user's prior consent.

9.3 Cookie Management

Users can configure their browser to accept, refuse, or delete cookies.

Please note that refusing technical cookies may result in a degraded user experience.

10. Links to Third-Party Sites

The site may contain links to third-party websites. ASTEROMED SLU cannot be held responsible for the content or practices of these sites regarding the protection of personal data.

11. Policy Modifications

ASTEROMED SLU reserves the right to modify this privacy policy at any time to adapt it to legal, regulatory, or technical developments.

12. Governing Law

This privacy policy is governed by Andorran law.

In the event of a dispute and in the absence of an amicable resolution, the competent courts shall be those of the Principality of Andorra.